Shipping & Returns

Shipping & Return Policy

You may return most new, unopened items within 7 days of delivery for a full refund.

We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within three weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly within 3 to 5 business day. 

This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

There is also a 14 days money back guarantee, buyer pays return shipping and a 15% restocking fee may apply to a nonreturnable item(s)

When returning an item, please make sure it comes with its original packaging, original receipt/invoice.

Purchase an insurance for the return item just to make sure that it won't be a complete lose between the seller (Discounted Guitars LLC) and the buyer (You).

If you need to return an item, please contact us at (260)804-3362 with your order number and details about the item you would like to return. We will respond quickly with instructions on how to return items from your order.

An RMA will be provided to you via email. This is only pertaining to damage or defective product.

When receiving a package you need to check for damages, broken item. If you noticed that the package is damage call your local courier and report it and wait for their instruction.

We can ship to virtually any address in the United States of America, excluding Alaska/Hawaii, US Protectorates, APO/FPO, Africa, Asia, Central America and Caribbean, Europe, Middle East, North America, Oceania, Southeast Asia, South America.

Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that all shipping rates for many items we sell are weight-based and the destination. Discounted Guitars LLC always has, offer free shipping almost 80% of the product found on this site and a hassle free return.